google.com.my domain outage
11 Oct 2013, 3.17am (GMT+8)
Just after midnight on 11 October 2013, our FatServers operations centre was notified of an unauthorised update to one of the domains under our care – google.com.my.
We immediately tried to log into the MYNIC reseller system to check on the status, but were unable to do so. The DNS servers for this domain have been modified and this has caused the URL to be pointed to a page that shows the site has been hacked.
The hackers claim to be TeaM MADLEETS from Pakistan.
We are attempting to contact MYNIC for immediate rectification of the problem. More updates to follow.
11 Oct 2013, 4.07am (GMT+8)
We have just received a call from MYNIC to inform us that their technical team has now been alerted and is working to identify the source of the issue and rectify the problem. We will be contacted when they are able to furnish us with updates.
11 Oct 2013, 5.45am (GMT+8)
While we have not had any official updates from MYNIC yet, our checks show that the DNS servers for google.com.my and google.my have been restored to ns1.google.com and ns2.google.com. It will take some time for the new DNS servers to be updated throughout the world, but it should happen soon.
11 Oct 2013, 9.20am (GMT+8)
We received two calls from MYNIC – one to inform us that the DNS servers have been changed to the rightful ones (which we already knew at 5.45am based on our whois). They mentioned that the full report would only be released after a detailed investigation. The second call informed us that our MYNIC reseller logins have been blocked temporarily to facilitate investigation.
11 Oct 2013, 10.36am (GMT+8)
MYNIC has restored our reseller access to their system. We are now able to manage domains for our customers again. Their investigations are still ongoing.